Shipping & Delivery
We ship nationwide with UPS — flash-frozen to lock in flavor so your Cajun feast arrives ready to thaw, heat and enjoy.
- Nationwide UPS
- Flash-Frozen
- 2–3 Day Standard
Packed Cold. Shipped Fast.
We use UPS shipping to ensure your packages arrive in the best possible condition. Because our products are perishable, they're shipped flash-frozen — frozen quickly at a low temperature so they defrost in transit. Items that are soft but cool to the touch are safe to eat; refrigerate or refreeze on arrival, and allow 24–72 hours to thaw before serving.
Flash-Frozen
Every order ships flash-frozen and vacuum-sealed to lock in flavor.
Refrigerate or refreeze as soon as it arrives.
24–72 Hours to Thaw
Plan ahead: give your turkey 24–72 hours to thaw before you serve.
Soft-but-cool to the touch is perfectly safe.
Pick the Ship Date
Tell us the ship date — not the arrival date.
We don't ship Fri or Sat, so there are no Sunday or Monday deliveries.
Standard delivery is 2–3 business days; 2-Day Air is recommended in warmer months.
No orders are shipped the same day they are ordered.
Let's Keep It Fresh
If your shipping address falls in the GREEN, ORANGE, or MAROON zones on the map, we highly recommend choosing UPS Next Day Air or 2nd Day Air at checkout. These express options ensure your Cajun goodies arrive cold, fresh, and ready to enjoy.
- Orders sent UPS Ground or 3-Day Select to these zones may not stay cold enough — no refunds or replacements for spoilage.
- Due to shipping regulations, we're limited to 5 lbs of dry ice per box.
- Shipments to Alaska and Hawaii must ship Priority Overnight.
- We cannot ship outside the United States due to customs regulations.
Additional Policies
Addresses
If shipping to a business, it's the customer's responsibility to ensure the business is open and accepting deliveries.
Incorrect or incomplete addresses void our guarantee.
We do not ship to Canada or overseas.
Hawaii and Alaska may require an additional fee.
Changes & Cancellations
Receipt & Inspection of Products
The Cajun Turkey Co. must be notified the next business day after delivery of any issues or concerns.
No refunds after this time. We do not accept returns.
Shipping Schedules
We make every effort to follow these schedules; holidays and carrier conditions can affect them.
| Ships | Arrives |
|---|---|
| Monday | Tuesday |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Ships | Arrives |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
We ask for the date the product is to ship — not the date of delivery.
With no date provided, we ship within 24–48 hours of our next shipping date.
Holiday Ordering & Delivery
We highly recommend ordering early, with delivery dates set to arrive the week before the holiday. Shipping services are often overwhelmed during the holidays and don't guarantee deliveries. We make every effort to ship per your request, but we have no control over the carriers.
Contact us with any questions — we can provide up-to-date order cut-off dates and times for your shipping needs.
Corporate Gift Giving
For bulk orders or corporate gifts, call us to speak with a team member — we'll help you make it easy and memorable.
Monday – Saturday · 12:00pm – 5:00pm
Closed Sunday
We make every attempt to adhere to the schedules above, but holidays and unforeseen circumstances — including any act of God, weather, pandemics, protests, or riots — can force exceptions. We abide by the rules and regulations set forth by UPS for shipping conditions and restrictions. If planes are grounded or ground delivery is interrupted and a scheduled delivery is missed, The Cajun Turkey Company cannot be responsible for the delay or any spoilage of product.